January, 2021

Version 1.2.7.2

Start: 28/Jan/21 Released: 29/Jan/21

Fixed

• Long customer's name breaking issue in live chat

• Customer's name restricted to 18 characters and more

• In live chat feed reply had height issue which is fixed

Version 1.2.6.1

Start: 17/Jan/21 Released: 28/Jan/21

Added

• Added search box for searching customer by name in Live chat left bar

• Added pending queue for tickets which are not answered by agent

• Added resolved queue for tickets which are answered by agent

• Added filter option for searching tickets by channel, time, agent or group and tags

• Filter URL generation

Fixed

• Image comment in live chat page goes blank bug fixed

• Removed POST action from child while parent rule is messenger and action is keyword

• Remove delete as create child rule on hover action for cross action of child rule

Version 1.2.5.1

Start: 03/Jan/21 Released: 16/Jan/21

Added

• Redesign rule block

• Added post action in rules for section

Fixed

• CRM is now called Inbox

• Api List is now called Api Integration

• Facebook Messenger to Messenger name has been replaced in dashboard

• Blue border has been removed from channel and activity box of dashboard

• Username has been removed from User settings

• First name and Last name has been given in one line of user settings

Version 1.2.4.3

Start: 03/Jan/21 Released: 16/Jan/21

Added

• Set attribute block in Viber and Whats App platform

Fixed

• Param title has been replaced by Body in Api integration

• Ticket details table has Ticket Id column instead of Name column

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