Version 1.2.4.1

Start: 22/Dec/20 Released: 02/Jan/21

Added

• Story block is added in builder for better conversation

Fixed

• Facebook feed is not allowing image comments in CRM issue is resolved

• Can't read property in Audience page goes blank issue is resolved

Version 1.2.3.0

Start: 07/Dec/20 Released: 21/Dec/20

Added

• Cloning channel to reduce workload

• Whats App Channel Add Feature

• Adds role changing option in Team Settings

Fixed

• Rules validation , builder had some key validation error

• Removed old analytics files

• Same text is being submitted from CRM issue fixed

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Version 1.2.2.3

Start: 07/Dec/20 Released: 10/Dec/20

Added

• Comment hide, delete & edit option is included in CRM

Fixed

• Image sending issue i Viber

• Agent specific canned response has been fixed

Version 1.2.2.2

Start: 16/Nov/20 Released: 06/Dec/20

Fixed

• Tooltip spacing issue in reporting

• Enter button is not working while replying from CRM

• UI improvements were added in input blocks

• Redesign navbar

Added

• Channel column was added in ticket details table

• Tag column was added in ticket details table

• Send emoji, send image & add note option was added in CRM

• Canned response was added in CRM