Now to connect your desired channels to start serving your customers.
You can connect the following channels
Facebook Feed
Messenger
Viber
WhatsApp
Website
App
For connecting a channel you need to go the 'Settings' option. There you have to select the 'Channel Settings' option. Here you will get a channel overview. You will see all the connected channels and platforms here.
Channel Ovreview
Add A Channel
Before connecting Facebook Feed, Messenger, WhatsApp, Website, Apps and Viber, you have to add a channel first. In channel overview page, each platform has a 'Add Channel' button. Here you'll have to:
1.
Provide a Title
2.
Description and
3.
Press on Create
Channel Creation
Channel Features
Each channel has certain blocks which can be used. Due to technical limitations, some channels may have restrictions on the usage of certain blocks. Below, you can see the set of features which can be used according to the channels: